Ensure you register your
DxTerity test kit through the correct portal

Our tests are available for individual purchase through our retail partnerships, through your treating physician, or through your employer as part of our COVID-19 Employee Testing Programs. Please make sure to register your test through the correct portal (testing for infection or testing for antibodies) to ensure fast delivery of your results.

UPDATE

In order to meet our customer needs and expectations at the highest possible standard, please note that we are updating our COVID-19 PCR Testing procedures, effective July 1, 2022.

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DxTerity will continue to receive incoming COVID-19 PCR test kits Monday - Saturday, except holidays. However, our labs are no longer processing test kits on Saturdays. Test kits received will now be processed the next business day, from Monday - Friday, except holidays.

Click here for a list of DxTerity’s holiday closures for the remainder of 2022.

Holiday Closure schedule

Day	Date	Holiday	Support Closed	Lab Closed
Thursday	11/24/2022	Thanksgiving Day	Yes	Yes
Friday	11/25/2022	Thanksgiving	Yes	No
Friday	12/23/2022	Christmas Eve	Yes	Yes
Monday	12/26/2022	Christmas Day	Yes	Yes
Friday	12/30/2022	New Year's Eve	Yes	Yes
Monday	1/2/2023	New Year's Day	Yes	Yes

For questions regarding our COVID-19 PCR Test kits and testing procedures, call Home Support at +1-323-489-4220, 6:00 a.m. – 5:00 p.m. PST, Monday - Friday.

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Corporate solutions

SafeWorkDx
COVID‑19 PCR Test

SafeWorkDx users only
(Employer-sponsored Program)

Individual patients

COVID‑19
PCR Test

Retail Kit Purchases
(Amazon, Walmart, etc.)

Individual patients

Neutralizing
Antibody Test

All user types

Need support?

If you need assistance setting up or accessing your account please
email This email address is being protected from spambots. You need JavaScript enabled to view it. or call +1-323-489-4220.

This form was created by ChronoForms

Need support?

If you need assistance setting up or accessing your account please
email This email address is being protected from spambots. You need JavaScript enabled to view it. or call +1-323-489-4220.

Ensure you register your DxTerity test kit through the correct portal

This form was created by ChronoForms

Ensure you register your
DxTerity test kit through the correct portal