Ensure you register your
DxTerity test kit through the correct portal
Our tests are available for individual purchase through our retail partnerships, through your treating physician, or through your employer as part of our COVID-19 Employee Testing Programs. Please make sure to register your test through the correct portal (testing for infection or testing for antibodies) to ensure fast delivery of your results.
UPDATE
In order to meet our customer needs and expectations at the highest possible standard, please note that we are updating our COVID-19 PCR Testing procedures, effective July 1, 2022.
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DxTerity will continue to receive incoming COVID-19 PCR test kits Monday - Saturday, except holidays. However, our labs are no longer processing test kits on Saturdays. Test kits received will now be processed the next business day, from Monday - Friday, except holidays.
Click here for a list of DxTerity’s holiday closures for the remainder of 2022.
Holiday Closure schedule
Day | Date | Holiday | Support Closed | Lab Closed |
---|---|---|---|---|
Thursday | 11/24/2022 | Thanksgiving Day | Yes | Yes |
Friday | 11/25/2022 | Thanksgiving | Yes | No |
Friday | 12/23/2022 | Christmas Eve | Yes | Yes |
Monday | 12/26/2022 | Christmas Day | Yes | Yes |
Friday | 12/30/2022 | New Year's Eve | Yes | Yes |
Monday | 1/2/2023 | New Year's Day | Yes | Yes |
For questions regarding our COVID-19 PCR Test kits and testing procedures, call Home Support at +1-323-489-4220, 6:00 a.m. – 5:00 p.m. PST, Monday - Friday.
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Corporate solutions
SafeWorkDx
COVID‑19 PCR Test
SafeWorkDx users only
(Employer-sponsored Program)

Individual patients
COVID‑19
PCR Test
Retail Kit Purchases
(Amazon, Walmart, etc.)
Need support?
If you need assistance setting up or accessing your account please
email This email address is being protected from spambots. You need JavaScript enabled to view it. or call +1-323-489-4220.
Need support?
If you need assistance setting up or accessing your account please
email This email address is being protected from spambots. You need JavaScript enabled to view it. or call +1-323-489-4220.